The limitations of the free versions of Zoho CRM and Freshworks CRM?

Here is more information about the limitations of the free versions of Zoho CRM and Freshworks CRM:

Zoho CRM Free Version Limitations:

1. User Limit: The free version of Zoho CRM typically has a limit on the number of users who can access the system. This limit can range from 3 to 10 users, depending on the specific version and any ongoing promotions.
2. Feature Restrictions: The free version may have certain feature restrictions compared to the paid versions of Zoho CRM. These restrictions can include limitations on advanced features such as workflow automation, custom modules, and advanced analytics.
3. Storage Limit: Free versions often come with limited storage capacity for storing customer data, documents, and attachments. This storage limit can vary but is typically lower compared to the paid versions.
4. Email Limitations: The free version of Zoho CRM may have limitations on email integration and email sending capabilities. These limitations can include restrictions on the number of emails sent per day or per user.
5. Customization Restrictions: The level of customization available in the free version may be limited. This can include limitations on custom fields, layouts, and page customization options.

Freshworks CRM Free Version Limitations:

1. User Limit: Similar to Zoho CRM, the free version of Freshworks CRM often has a limit on the number of users who can access the system. The specific user limit can vary but is typically around 2 to 3 users.
2. Feature Restrictions: The free version may have limitations on certain advanced features available in the paid versions. These limitations can include restrictions on automation capabilities, custom reports, and integrations with third-party applications.
3. Contact and Storage Limits: There may be a limit on the number of contacts or leads that can be stored in the free version of Freshworks CRM. Additionally, there might be a storage limit for file attachments and documents.
4. Email Limitations: The free version may have restrictions on email functionality, such as limitations on the number of emails sent per day or per user. Advanced email automation features may also be limited.
5. Support Options: Free versions of Freshworks CRM usually have limited or no access to dedicated customer support. Support options might be limited to community forums, knowledge bases, or self-help resources.

It’s important to review the specific limitations of each CRM‘s free version as they can change over time or with updates to the software. Consider your business requirements and evaluate whether the free version’s limitations align with your needs or if upgrading to a paid version would be more suitable for your CRM requirements.