12
Oct
WHAT ARE COMMUNICATION SKILLS? In the Introduction to Communication Skills section, we will focus on the definition and importance of communication skills. Communication skills refer to the abilities and techniques used to effectively transmit and receive messages. These skills encompass both verbal and non-verbal communication, written and spoken, and are vital in conveying thoughts, ideas, and emotions accurately. Verbal communication skills involve using spoken words and vocal tone to convey messages. It involves the clarity of speech, effective listening, and using appropriate language and non-verbal cues. Non-verbal communication skills, on the other hand, include body language, facial expressions, gestures, and…